Our website pulls live rates from USPS and UPS to determine the shipping cost based on weight and zipcode. We strive to pack up all orders and ship within 24-48 hours from the time the order is placed (Monday-Friday; major holidays excluded). You will receive an email with tracking info once the order is processed (please check your spam!). Once the delivery service picks up your order, there could be a slight delay in updated tracking information.
You Otter Have a Happy Birthday
Shipping Costs & Processing Times
- Expedited delivery options are available; orders must be placed before 11 am PST to be shipped the same day (Monday-Friday only)
- We do not guarantee delivery times based on USPS’s tracking for first-class or normal priority mail
- We are not responsible for packages that are confirmed as delivered; please make sure your delivery area is secure
If you have any questions or issues with your order, please contact us as soon as possible. Thank you!
Gift Wrap Options
Everyone loves opening gifts! Whether you’ve chosen to pick-up your gift at our local fulfillment office, or if we are shipping it out for you, we offer a variety of solutions to make your gift arrive with ooohs and ahhhs. No one offers snarky wrapping like we do! Options are available once a product is added to cart or during checkout..
- Free options available
- Gable boxes and gift available for a minimal fee
- Add gift wrapping for multiple people in the same checkout
If you have any questions about out awesome gift wrap, please contact us. Thank you!